Terms & Conditions
Last Updated: August 2026
Welcome to Brand Nest Solutions. These Terms & Conditions govern your use of our website and the services provided by Brand Nest Solutions. By accessing our website or using our services, you agree to these terms.
1. About Our Services
Brand Nest Solutions provides eCommerce and marketplace support services, including:
- Marketplace Account Management
- Advertising Management
- Catalog Management
- Performance Management
- Product Listing Support
- Other related eCommerce services
The exact scope of services provided to a client will depend on the service selected and the agreed requirements.
2. Acceptance of Terms
By using our website, submitting an inquiry, requesting a consultation, or engaging our services, you confirm that you have read and understood these Terms & Conditions and agree to be bound by them.
If you do not agree with these terms, please do not use our website or services.
3. Client Information
To provide our services, clients may be required to provide accurate and complete information, documents, product details, account information, or other materials relevant to the requested service.
The client is responsible for ensuring that the information provided to Brand Nest Solutions is accurate, complete, and up to date.
We are not responsible for problems resulting from inaccurate, incomplete, outdated, or misleading information supplied by the client.
4. Marketplace Accounts
Where our services involve managing or supporting a third-party marketplace account, the client remains the owner and responsible party for that account.
Clients are responsible for complying with the terms, policies, seller requirements, and guidelines of the respective marketplace.
Brand Nest Solutions will make reasonable efforts to provide the agreed services but cannot guarantee the continued availability, approval, ranking, visibility, or performance of any marketplace account.
5. Advertising Services
Our advertising services may include campaign creation, campaign management, keyword targeting, performance monitoring, and other agreed advertising activities.
Advertising results may vary depending on factors such as:
- Product demand
- Competition
- Pricing
- Product quality
- Inventory availability
- Advertising budget
- Marketplace algorithms
- Customer behavior
- Marketplace policies
Therefore, we do not guarantee specific sales, revenue, ROAS, impressions, clicks, conversions, rankings, or advertising results.
6. Catalog & Listing Services
For catalog and product listing services, clients are responsible for providing accurate product information, images, specifications, pricing, inventory information, and other required details.
Brand Nest Solutions will use the information provided by the client to perform the agreed catalog-related services.
Marketplace approval of products, listings, categories, attributes, or content is ultimately subject to the policies and review processes of the respective marketplace.
7. Performance Management
Performance management services may include monitoring seller performance metrics, account health, policy compliance, returns, cancellations, and other operational indicators.
Our services are intended to support marketplace performance, but no specific improvement or reduction in returns, cancellations, or other performance metrics is guaranteed.
8. Fees & Payments
Service fees, payment schedules, and other commercial terms will be communicated to the client before the commencement of applicable services.
Unless otherwise agreed in writing:
- Services will begin after the required payment or confirmation is received.
- Clients are responsible for making payments within the agreed timeframe.
- Additional services outside the agreed scope may be charged separately.
9. Cancellation & Refunds
Cancellation and refund terms will depend on the service purchased and the agreement between Brand Nest Solutions and the client.
Work that has already been completed may not be eligible for a refund.
Any refund request will be reviewed according to the applicable service agreement and circumstances.
10. Intellectual Property
Unless otherwise agreed in writing, the content, graphics, designs, text, branding, website materials, and other original materials created by Brand Nest Solutions remain the intellectual property of Brand Nest Solutions until applicable payments and transfer terms have been completed.
Clients retain ownership of materials, trademarks, product information, images, and other content that they provide to us.
Clients confirm that they have the necessary rights to use any materials they provide to Brand Nest Solutions.
11. Confidentiality
We respect the confidentiality of business information provided by clients.
We will take reasonable steps to protect confidential business information and will not intentionally disclose such information to unauthorized parties, except where disclosure is necessary to provide the agreed services, required by law, or authorized by the client.
12. Third-Party Platforms & Services
Our services may involve third-party platforms, marketplaces, software, payment providers, hosting providers, or other external services.
Brand Nest Solutions does not control these third-party services and is not responsible for:
- Platform downtime
- Policy changes
- Account restrictions
- Changes in fees
- Algorithm changes
- Service interruptions
- Technical failures
- Decisions made by third-party platforms
Clients are responsible for complying with the terms and policies of the platforms they use.
13. Website Use
You agree not to:
- Use our website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Copy or reproduce website content without permission
- Introduce malicious software or harmful code
- Interfere with the operation or security of our website
We reserve the right to restrict or terminate access to our website where misuse is identified.
14. Limitation of Liability
To the extent permitted by applicable law, Brand Nest Solutions shall not be liable for indirect, incidental, consequential, or business losses arising from the use of our website or services.
This includes losses resulting from marketplace policy changes, account actions, advertising performance, product performance, market conditions, technical issues, or circumstances outside our reasonable control.
15. Force Majeure
Brand Nest Solutions shall not be responsible for delays or inability to provide services caused by circumstances beyond our reasonable control, including technical failures, internet disruptions, natural disasters, government actions, marketplace outages, cyber incidents, or other unforeseen events.
16. Changes to These Terms
Brand Nest Solutions may update these Terms & Conditions from time to time.
Any changes will be published on this page with a revised Last Updated date. Continued use of our website or services after changes are published constitutes acceptance of the updated terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Brand Nest Solutions
Email: support@brandnestsolutions.com
Phone: +91- 9368290066
Website: brandnestsolutions.com